Infrastructure Modernization
Led a comprehensive infrastructure overhaul migrating legacy on-premises systems to a modern hybrid cloud environment, improving uptime to 99.9% and reducing operational costs.
Hello, I'm
Sean Goodell
Global IT Infrastructure Manager
Driving enterprise technology strategy with a focus on scalable infrastructure, cloud transformation, and operational excellence.
About Me
With over a decade of experience in IT infrastructure management, I bring a strategic and hands-on approach to enterprise technology. Currently serving as Global IT Infrastructure Manager at Prenax Inc. in the Greater Boston area, I lead initiatives that align technology capabilities with business objectives.
My career spans diverse environments including financial services at Deutsche Bank, higher education at Tufts University, and international operations at Global American. This breadth of experience has given me a unique perspective on scaling IT operations, managing complex migrations, and delivering solutions that drive measurable business outcomes.
I have been a PMI member since 2016, combining technical expertise with strong project management and business acumen. I'm passionate about building resilient, secure, and efficient IT ecosystems that empower organizations to achieve their goals.
Core Competencies
IT Infrastructure
Enterprise network architecture, server management, and end-to-end infrastructure lifecycle planning for global operations.
Cloud & Hybrid Solutions
Cloud migration strategy, hybrid environment management, and optimization across Azure, AWS, and multi-cloud architectures.
Salesforce Administration
Salesforce platform configuration, workflow automation, user management, and CRM optimization to streamline business processes.
Project Management
PMI-aligned project delivery, cross-functional team leadership, budget management, and stakeholder communication for IT initiatives.
Security & Compliance
Information security policy development, regulatory compliance frameworks, risk assessment, and disaster recovery planning.
Systems Administration
Windows Server, Active Directory, Group Policy, virtualization technologies, and enterprise systems monitoring and maintenance.
Experience & Education
Dec 2018 – Present
Global IT Infrastructure Manager
Prenax, Inc.
United States ยท Remote
Develop and implement strategies for all information systems and technology utilized by the organization globally. Manage vendor relationships and contracts. Lead project delivery focusing on timeline, budget, and scope. Serve as Senior Salesforce Administrator globally. Instrumental in corporate leadership, providing direction and implementing strategic initiatives.
Key technologies: Microsoft Azure, Salesforce, MySQL, Git, GitLab, Linux, Windows Server, Active Directory.
Apr 2008 – Dec 2018
Information Technology Manager & Salesforce Administrator
Prenax, Inc.
Concord, NH
Developed and implemented strategies for all information systems. Provided leadership for desktop support staff, software development, and external vendors. Managed multiple successful projects including US data center setup, new ERM system implementation, Salesforce deployment with data migration, and Salesforce Lightning Experience migration. Served as worldwide Salesforce Administrator and MySQL Database Administrator. Instrumental in corporate leadership and strategic implementation.
Feb 2007 – Apr 2008
Remote Support Analyst
Deutsche Bank
Remote
Provided technical support for remote connectivity including VPN, web portal access, Citrix, iNotes, Lotus Notes, and Webmail. Monitored logs to troubleshoot and resolve issues as part of the solver group. Supported Blackberry devices including BES server monitoring, account creation, password resets, enterprise activation troubleshooting, and device software reloading.
Dec 2004 – Jul 2006
IT Operations Manager
Global Americana Inc.
Hudson, NH
Systems Administration and security for all servers and data. Installation, configuration, and maintenance of corporate network infrastructure including VPN. Evaluation and deployment of software and hardware. Installation and configuration of Linux Web/Database servers. Windows Domain network administration. Developed and managed company website and intranet. Built custom web-based database applications using PHP/HTML/JavaScript/CSS/MySQL. Provided direct technical support for all employees.
Jun 2004 – Dec 2004
Senior Systems Administrator
Tufts University
Sommerville, MA
Systems Administration and security for Finance Department servers. Controlled access to financial server data and documented all access requests. Active Directory Management for nearly 2000 users. Installation and configuration of production web servers and high-volume Windows 2003 Servers for the finance department. Maintenance and development of Tufts Finance Department website. Provided desktop support for Finance Department employees.
2014 – 2016
Bachelor's Degree
Southern New Hampshire University
Completed undergraduate studies, building a strong foundation in information technology and business fundamentals that launched a career in IT infrastructure management.
Featured Projects
Salesforce Optimization
Redesigned Salesforce workflows and automation rules, streamlining the sales pipeline and improving data quality across departments with custom reporting dashboards.
Security Hardening
Implemented comprehensive security measures including MFA deployment, endpoint protection, and security awareness training, significantly reducing the organization's attack surface.
IT Operations Consolidation
Consolidated disparate IT operations across international offices into a unified management framework, standardizing processes and improving service delivery metrics globally.
Disaster Recovery Planning
Designed and implemented a disaster recovery strategy with automated failover, regular testing protocols, and documented recovery procedures achieving targeted RPO and RTO objectives.
Network Redesign
Architected and deployed a redesigned network topology with improved segmentation, redundancy, and monitoring, delivering enhanced performance and security across all locations.
Get in Touch
I'm always interested in discussing new opportunities, collaborative projects, or how technology can solve business challenges. Feel free to reach out.
Location
Greater Boston Area, MA